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How to refund in App Store via iTunes?

Last Updated: Oct 08, 2018 02:08PM MSK
Since the application is sold via iTunes, it can be refunded via iTunes only.

You can request a refund using any web browser:
  1. Go to Apple's problem reports page: http://reportaproblem.apple.com/
  2. Login with your Apple ID and password.
  3. Select the Apps tab.
  4. Find the purchase you want refunded.
  5. Select "Report a Problem" to the right of the purchase.
  6. Select the reason you want the refund.
  7. Fill in the description and select "Submit".

iTunes and App Store refunds typically take a day or two to process and you might get contacted by Apple support to verify the reason for the request.

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